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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Segan

September 21, 2026

5  out of  5
rating by Daniel Segan
"Felicia is the best. Was able to make critical changes to my policy in minutes. Complex questions answered with detail and speed. Always a pleasure calling in"
We responded:
"Thank you so much for the 5-star rating, Daniel! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Connie Slater "
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Loren Anderson

September 17, 2026

5  out of  5
rating by Loren Anderson
"Connie and her team have been extremely helpful. Quick response. Great group to work with."
We responded:
"Thanks for your kind words. We are so happy to hear we were able to help with the recent (not so recent!) roof claim. We strive to provide positive experiences. If you need anything, please reach out to our office!"
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Carson Sund

September 17, 2026

5  out of  5
rating by Carson Sund
"Parker with state farm took the best care of me. I finally purchased my first nice vehicle and been shopping quotes around trying not to pay a huge chunk for insurance. Parker beat their numbers and personalized it and saved me a whole bunch of money tying it into my home insurance as well as my other car! Super respectful and quick to work with I call all the time to get quotes for other cars too so he puts up with all my crap! Also had to replace 4 windshields so far (1000$) a piece and had not had a single penny come out of pocket and no deductible. He hooked it up!"
We responded:
"Thank you so much for your kind review, Carson!  If you need insurance assistance, we are just an email or call away! - Connie Slater, your State Farm Agent   "
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Joseph Orzechowski

September 17, 2026

5  out of  5
rating by Joseph Orzechowski
"Agent rep was very helpful on the phone, answered all my questions and gave very good advice"
We responded:
"Thank you so much for the 5 stars, Joseph! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Susan Hayward

September 15, 2026

5  out of  5
rating by Susan Hayward
"My family has been with Connie and State Farm for as long as I can remember. The fact that Connie remembers my parents, who have both passed, means a lot to me.. especially in todays world."
We responded:
"Susan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Colorado Springs. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Connie Slater and Team "
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David Berg

September 10, 2026

5  out of  5
rating by David Berg
"Cheyeanne was great to work with; patient and understanding"
We responded:
"David, thank you for the amazing review! Our Colorado Springs insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Connie Slater, your State Farm Agent "
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Sara Adams

September 4, 2026

1  out of  5
rating by Sara Adams
"Unprofessional and rude. Don’t waste your hard earned money with them, they treat you and your claims like a joke. Do better!"
We responded:
"We take concerns about how people are treated by our office seriously. However, based on the information provided in this review, we’re unable to identify you as a customer or connect your comments to an interaction with our office. Sorry about that, normally we don't have this issue.

If you personally had an experience with our team that caused you concern, we would be happy to hear from you directly so we can better understand what occurred. We strive to treat everyone we interact with professionally and respectfully and are always willing to learn from genuine feedback."
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Spencer Beymer

September 4, 2026

1  out of  5
rating by Spencer Beymer
"I started my homeowners policy through Connie Slater's State Farm office in 2016, shortly after separating from the military. For most of the last ten years I was satisfied — the office seemed to understand what I needed and took care of me.

That changed this year. After filing a hail damage claim, I received a letter stating my policy would not be renewed and that I was being dropped by State Farm. In ten years I filed a total of two hail claims, several years apart. I called the office to confirm the letter was accurate and was told that State Farm is "cracking down" on claims, and that two claims within five years now results in cancellation.

I'm a disabled veteran in Colorado, where hail is a fact of life. Being dropped after a decade of on-time premiums, for using the coverage I paid for, is hard to accept. When I called to ask about it, the staff were rude and argumentative rather than willing to explain anything.

If you're shopping for homeowners insurance, I'd look elsewhere."
We responded:
"Thank you for sharing your concerns. We appreciate your business and understand how frustrating and disappointing it is to receive a non-renewal notice, particularly after experiencing hail damage to your home.

While our office does not make the final underwriting decisions regarding policy renewals, claim history and frequency can sometimes result in difficult decisions by the company. We understand that hail is a very real concern for Colorado homeowners. At the same time, State Farm has to make underwriting decisions that balance risk and costs across all policyholders, including the many customers who may go years without a homeowners claim.

We are sorry that you were disappointed with your experience. Every customer interaction is an opportunity for us to listen, learn, and continue working to serve our customers well. We appreciate the opportunity we have had to serve you and wish you the best going forward.
"
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Kevin Ozburn

July 28, 2026

5  out of  5
rating by Kevin Ozburn
"I really enjoy working with their office. They are a great combination of professional and that local friendly neighborhood office who know all about you and your family and your hobbies and even your dog’s name.."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jennifer Roush

July 17, 2026

5  out of  5
rating by Jennifer Roush
"I have had a great experience with this agent over the past few years that I have been with them. Parker is great and has been very helpful. I had a hiccup with Felicia adding a vehicle to our policy but it was taken care of promptly when it was brought to their attention."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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scott bugosh

July 15, 2026

5  out of  5
rating by scott bugosh
"Connie is very knowledgeable and works to understand her clients’ insurance needs and meet them at the lowest possible cost."
We responded:
"Hi scott, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Colorado Springs.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Connie Slater "
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Ray LeVesque

June 30, 2026

5  out of  5
rating by Ray LeVesque
"Felicia was kind, professional and helpful in finding a solution that nicely fit our changing needs. When I called asking for something unusual Felicia promptly took the initiative to consult with her Underwriters to tailor coverage to our needs and explain its nuances. If you are looking for a professional and caring insurance agent I suggest you call her first."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Connie Slater’s Team here in Colorado Springs . "
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Brian Montes

June 10, 2026

5  out of  5
rating by Brian Montes
"Felicia was great to work with, made the process to get workers comp very easy"
We responded:
"We are grateful for your 5-star review, Brian! Thanks for taking a moment to share your positive rating of State Farm Agent Connie Slater’s Team here in Colorado Springs . "
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Kent

June 9, 2026

5  out of  5
rating by Kent
"Wonderful experience working with Connie Slaters team. Cheyeanne was so helpful, knowledgeable, caring, and pleasant. We literally saved 1000’s on our policies moving to State Farm. Thank you!!"
We responded:
"We are grateful for your 5-star review, Kent! Thanks for taking a moment to share your positive rating of State Farm Agent Connie Slater’s Team here in Colorado Springs . "
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Jesse Lane

June 9, 2026

5  out of  5
rating by Jesse Lane
"I've been with them for years, great rates and Cheyenne always gets back to me as quickly as possible, and with an answer."
We responded:
"Thank you so much for the 5-star rating, Jesse! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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vdez83

June 9, 2026

5  out of  5
rating by vdez83
"I was in a pretty tough spot where my insurance with Farmers skyrocketed. I had a terrible two months that caused me to look elsewhere. Felicia was recommended to me and calling her was the best decision I ever made. She matched my exact coverage for half the price. That was all great but honestly what sold me was the empathy and genuine care she had when she talked to me. You cant beat that kind if service."
We responded:
"vdez83, thank you for your wonderful review of State Farm Agent Connie Slater’s Team!"
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Terrie Pakkala

June 4, 2026

5  out of  5
rating by Terrie Pakkala
"CHEYEANNE was awesome to work with! She is very personable and seems genuinely interested in serving her clients best interests. So far she has followed up with what she says she will do. Looking forward to a long fruitful relationship with her and this specific agency."
We responded:
"We appreciate your continued business! Cheyenne said she always enjoys talking to you too!"
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Poop queen

April 29, 2026

5  out of  5
rating by Poop queen
"Best service from Parker! Always helpful, caring and informative."
We responded:
"Thanks so much for the amazing review,! We really appreciate your support here in Colorado Springs . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Marcos Flores

March 27, 2026

5  out of  5
rating by Marcos Flores
"Felicia was very helpful and was very pleasant to speak to. Thanks you !"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Connie Slater’s Team. "
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Jan Gilpin

March 26, 2026

5  out of  5
rating by Jan Gilpin
"I spoke with Parker at Connie’s office recently while shopping for car insurance. He was extremely friendly, professional and knowledgeable. He regularly followed up with me via text as we worked through the process and was able to get me a great rate on my car insurance. High Five for Parker’s service and professionalism!"
We responded:
"Thank you so much for the 5-stars, Jan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Raul Munoz

March 14, 2026

5  out of  5
rating by Raul Munoz
"Great customer service. Gave me a few options explained everything in detail. And suggested windshield protection. Very friendly spoke as if we were friends not just a customer Thank You Felicia 😊"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Connie Slater’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Colorado Springs ."
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Emilie Green

March 12, 2026

5  out of  5
rating by Emilie Green
"Felicia is always quick to get back to me whenever I need something. She’s always a phone call away and takes care of anything I ask for (car and house alike). Love being able to work with her!"
We responded:
"Thank you for taking the time to leave such a great review, Emilie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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bek freeman

March 11, 2026

5  out of  5
rating by bek freeman
"I have nothing but good things to say! Anytime I have had to contact the team of Connie Slater (Parker and Felicia) they both are very responsive and knowledgeable! I greatly appreciate the work that they do and how helpful they are. I had asked several questions about getting a new vehicle and Felicia was incredibly quick and thorough with answers. I would highly recommend working with Connie’s team."
We responded:
"Thank you for taking the time to leave such a great review, bek. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Wael

March 5, 2026

5  out of  5
rating by Wael
"This agency is the real deal! I have been with them for a little over 2 years now and they never cease to amaze me with the exceptional customer service they offer. I am trading in my car at the moment, Connie -the owner- picked up my call and responded to all my requests on the spot. Parker had also been extremely professional and helpful along the way. Thank you guys!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Connie Slater’s Team. "
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caleb malone

February 19, 2026

5  out of  5
rating by caleb malone
"Felicia answered my call and was very friendly and was a great help with my insurance issues"
We responded:
"Thanks so much for taking time to drop us a google review and give a shout out to Felicia! We sure appreciate helping you!"