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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Shelton

John Shelton

August 2, 2025

5  out of  5
rating by John Shelton
"I called the other day to get a quote for my new car and Rachel was very helpful and very patient even when I kept losing service. She gave me the info I needed and answered any questions I had. Thank you for all your help Rachel, it was very much appreciated"
We responded:
"John, we appreciate you and know insurance is not something everyone knows a lot about so we love questions. The more the merrier! Rachel is not only professional and knowledgeable, as you can tell she is great to work with in my opinion. I’m not biased!"
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Alton Gansky

July 27, 2025

5  out of  5
rating by Alton Gansky
"Felicia is very knowledgeable regarding her insurance products, and was excellent in communicating that information to us. She had quotes prepared and an application submitted for home, auto, and umbrella policies in less than a week, and has always been available for our questions. We are really appreciative of Felicia’s hard work and expertise in helping us with our insurance needs, and feel extremely comfortable working with her in the future."
We responded:
"Thank you so much for your kind words and for choosing our office and State Farm for your insurance needs! We’re thrilled to hear that Felicia’s knowledge, responsiveness, and dedication made your experience smooth and comfortable. It means a lot to us to welcome new customers like you, and we look forward to continuing to support you with home, auto, and umbrella policies for years to come. Please don’t hesitate to reach out if you have any questions – we’re always here to help!"
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claire L.

July 26, 2025

5  out of  5
rating by claire L.
"Felicia helped me switch my insurance and I saved a significant amount of money with this agent. Felicia is friendly and made the switch super easy. I would highly recommend this insurance company."
We responded:
"I’m so happy to hear about your experience with Felicia and our agency! Thanks for choosing our office, looking forward to visiting with you as well!"
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Susan Creager

July 5, 2025

5  out of  5
rating by Susan Creager
"I appreciate Rachel reaching out to me to get my mileage so I didn't have to go in. Also, I can't add the State Farm app due to space limitations on my phone."
We responded:
" So glad we were able to help make DS&S work for you! Sweet! This is exactly why we like to visit with customers. You never know if we have some areas we can help you save some money. Thanks for the review!"
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Luis Carrasco

July 3, 2025

5  out of  5
rating by Luis Carrasco
"Great experience with State Farm. Came back thanks for Connie and Felicia"
We responded:
"So glad to have you back! Thanks for choosing State Farm and our team"
Profile photo of Jon Dolan

Jon Dolan

July 3, 2025

5  out of  5
rating by Jon Dolan
"Parker was great in getting me setup with multiple new insurance policies and taking care of all of the details for me! Thanks!"
We responded:
"So glad to hear you had a great experience setting up your new insurance! It can feel overwhelming but we sure try to make it effortless "
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Emily Magnuson

July 3, 2025

5  out of  5
rating by Emily Magnuson
"Rachael is great to work with!"
We responded:
"Thanks for your five star review! I’ll make sure to tell Rachel that you posted this, and I’m confident that you will find this same service with all our team! I’m looking forward to talking with you in the near future as well"
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Chris Williams

July 3, 2025

5  out of  5
rating by Chris Williams
"Cheyanne was very helpful and next Wednesday she is going to review my policy to get cheaper rate. Thank you, Cheyanne! Chris Williams"
We responded:
"Cheyenne is great. I’m glad she was able to help you.! Save your money on your car insurance is super important. I know everyone in the office is looking forward to talking with you and assisting you as well."
Profile photo of Vanessa Cano

Vanessa Cano

July 3, 2025

5  out of  5
rating by Vanessa Cano
"I popped in to Connie Slater’s State Farm agency to make sure my policies were up to date and I had such a great experience with Rachel. She was easy to talk to and she explained everything so well and simply. Her energy and interaction was great! It was like talking business with a friend. I’ve been with Connie’s agency for 7 years and have been very satisfied with their service and attention."
We responded:
"Thank you so much Vanessa for your review! We appreciate your business and all the years we’ve had taken care of you and look forward to many more"
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Adislado Garcia

July 3, 2025

5  out of  5
rating by Adislado Garcia
"Let me start with how great full I am to be part of the State Farm family! I have recently been faced with a few decisions in my life's path that left me in a slight financial bind. RACHEL my agent, guided me through a short term plan to keep me on track with my financial responsibilities as she truly understood my situation. Thank you RACHEL for being so kind and understanding!"
We responded:
"We are so glad to have you part of not just State Farm’s family, but our agency as well.! "
Profile photo of Jason Catron

Jason Catron

July 3, 2025

5  out of  5
rating by Jason Catron
"Parker was able to answer all my questions and help me process a frustrating situation with professionalism. Great job State Farm!"
We responded:
"Thanks for your wonderful feedback! I’m so glad to know that Parker was able to assist you. If you need any more help, don’t hesitate to call anyone in our team."
Profile photo of Kayce Serafin

Kayce Serafin

June 27, 2025

5  out of  5
rating by Kayce Serafin
"Shout out to Rachel for being so helpful and quick to assist me! 👏🏻 Got what I needed with and a response within a day 🤩"
We responded:
"We appreciate your feedback and business! Have a great weekend. "
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S B

June 26, 2025

5  out of  5
rating by S B
"Rachel has been such a huge help to me! She answers all of my questions and explains everything I'm unsure about. She is very kind and patient. Im thankful that she is there for me."
We responded:
"Thank you so much for your wonderful review! We truly value the importance of providing exceptional service, and it's fantastic to hear that Rachel took the time to answer all your questions and ensure everything was just right for you. Your satisfaction is our top priority, and we appreciate your trust in us. Thank you for your business, and if you ever need further assistance, don’t hesitate to reach out!"
Profile photo of Caren Ford

Caren Ford

June 19, 2025

5  out of  5
rating by Caren Ford
"Rachael is great! She was very helpful in helping me set up my app!"
We responded:
"I’m so glad Rachel was able to help you get that set up!!"
Profile photo of Tyler Smith

Tyler Smith

June 17, 2025

5  out of  5
rating by Tyler Smith
"Love the customer service! Thanks for everything. Rachel helped me out and did a great job. Tyrell Biggums. Aka (Tyler)"
We responded:
" Tyler-you are great, thanks again for the 2nd Google Review!. Rachel said you were great to work with as well and we sure appreciate your business. Connie *********************************************************** Thanks Tyler! Appreciate the shout out and will let the team and Felicia know you gave them 5 Stars! "
Profile photo of Willie Reeser

Willie Reeser

June 12, 2025

5  out of  5
rating by Willie Reeser
"We have been happy with Connie’s office since we moved here 6 years ago. Everyone in the office is friendly, helpful and knowledgeable."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you have been happy with our office since you moved here! Can't believe it has been six years. Providing friendly, helpful, and knowledgeable service is our top priority, and it's wonderful to know that our efforts are making a positive impact. We take pride in offering competitive rates and personal service to our local community. Your satisfaction means the world to us, and we are always here to assist you with any of your insurance needs. Thank you again for your support, and we look forward to continuing to serve you!"
Profile photo of K Saadeddin

K Saadeddin

June 4, 2025

5  out of  5
rating by K Saadeddin
"Excellent service!"
We responded:
"Thanks!!!! We appreciate your feedback and business"
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Mary Veatch

May 28, 2025

5  out of  5
rating by Mary Veatch
"Great staff. I have had excellent, professional and prombt responses in all my interactions. They have even given me suggestions on how to save money on their policies."
We responded:
"Mary, thanks for the referral! We've worked together more years than I think I should mention. Here is to another bunch of years. Thanks for choosing my office!"
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Jason Banner

May 6, 2025

5  out of  5
rating by Jason Banner
"Rachel really helped me obtain maximum discounts! She even followed up with me to ensure I received them. Great service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rachel provided you with exceptional service and helped you maximize your discounts. We truly value our customers and strive to ensure that you have the best experience possible. It's great to know that Rachel's follow-up made a difference for you. We appreciate your feedback and look forward to serving you again in the future!"
Profile photo of Candyannie Scriven

Candyannie Scriven

April 24, 2025

5  out of  5
rating by Candyannie Scriven
"Rachel was very helpful and friendly, she able to assist me extremely quickly!"
We responded:
"So good to hear great feedback about Rachel and the agency. Thanks for letting us know we work hard to be responsive, friendly and professional. Insurance can be a bit dry! "
Profile photo of Stephen Settle

Stephen Settle

April 17, 2025

5  out of  5
rating by Stephen Settle
"Rachel was so great to work with. She was quick to respond, knowledgeable and professional in assisting me with what I needed. I would recommend to any of my friends or family. Thank you, Rachel!"
We responded:
"Awesome review, thank you so much for the great note! I can’t wait to share that with Rachel. Professional advice and customer service, is the cornerstone of our agency and has been since 1999!"
Profile photo of Diane Cobbett

Diane Cobbett

April 17, 2025

5  out of  5
rating by Diane Cobbett
"Excellent insurance, excellent service and excellent problem solving.by Rachel"
We responded:
"We feel insurance shouldn’t be complicated. Thank you for posting a review and letting us help you out today!!"
Profile photo of Christina Pohl

Christina Pohl

April 17, 2025

5  out of  5
rating by Christina Pohl
"This office is great! Parker was attentive, responsive and overall incredibly helpful. Simple and convenient process. Thank you! This office continues to be super helpful. Thanks Rachel, for your help updating our account information!"
We responded:
"Thanks for your continued business and support l!! We appreciate you! Simple sounds great! Getting coverage right before you have a claim is important, making changes correctly is important too of course and knowing we made your experience effortless is awesome. Means we are doing our job for you. I’ll share your comments with Parker and the team! Happy Friday!"
Profile photo of Emily Lowe

Emily Lowe

April 9, 2025

5  out of  5
rating by Emily Lowe
"Happy with the service I receive. The agents are friendly and attentive."
We responded:
"Emily, insurance can be complicated as are your unique needs. We work to pay attention to what is important to you, what you need and in today's crazy world being friendly is good for all of us! Right!!"
Profile photo of Rich Rigotti

Rich Rigotti

April 6, 2025

5  out of  5
rating by Rich Rigotti
"This is updating my last review. It's been a year later and had a scheduled call with Cheyenne from State Farm. Once again she was able to work with me to help me find my best options. The thing I noticed is she was very patient in helping me understand the things I didn't. This level of customer service is rare now days it seems. Thank you to State Farm and Cheyenne!"
We responded:
"Updated Reply--Thanks -- It is WONDERFUL to hear from you a year later and know you are still experience great customer service. It is really a shame this is rare in the marketplace today, I would agree! Thanks for taking time to let me know about your interaction with Cheyeanne, I know she try's to provide some options and choices for sure. Connie You are totally normal as who wouldn’t think why is my insurance agent calling me and what do they want!?! We consider meeting with customers our professional duty as your coverage needs change, increase AND decrease. We don’t want anyone to have a surprise at claim time and should you have a gap, we will obviously recommend a solution. Also, sometimes you need LESS coverage and we’ll discuss this as well. Thanks for your business, the recommendation! Happy Holidays. Connie"